Privacy Policy
Effective Date: January 15, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account or contact us for support.
- Account Information: Email address, username, and password
- Profile Information: Name, mailing address, and any other details you choose to add to your profile
- Usage Information: How you interact with our service and the samples you view or claim
- Device Information: Browser type, operating system, and IP address
2. How the FreebieAgent Bot Uses Your Information
FreebieAgent uses an AI-powered bot to claim free samples on your behalf. When you sign up and add your details to your profile — such as your name and mailing address — the bot uses that information to automatically fill out the request forms on brand and retailer websites so that free samples can be shipped directly to you.
The bot only acts at your explicit request. It will never submit your information to any form unless you choose to claim a specific sample. You are always in control of when and where your information is used.
Your profile information is stored securely and is used solely for the purpose of fulfilling sample requests that you initiate. It is never sold, shared with advertisers, or used for any purpose beyond what is described here.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Autofill sample request forms on your behalf, only when you initiate a claim
- Send you updates about new free samples and offers
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve user experience
- Protect against fraud and abuse
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Advertising Cookies: Used by third-party ad partners to serve relevant advertisements
6a. Third-Party Advertising (Google AdSense)
We use Google AdSense to display advertisements on our website. Google, as a third-party vendor, uses cookies to serve ads based on your prior visits to FreebieAgent and other websites on the internet.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the internet. You may opt out of personalized advertising by visiting Google Ads Settings.
You may also opt out of interest-based advertising from participating third-party vendors by visiting www.aboutads.info.
For more information on how Google uses data collected through our site, please visit How Google uses information from sites or apps that use our services.
7. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
- Object to certain processing of your data
7a. Submitting a Privacy Request (Data Deletion or Access)
You may submit a request to access, correct, or delete your personal information at any time. To do so, email privacy@freebieagent.com with the subject line "Privacy Request" and include:
- Your name and the email address associated with your account
- The type of request: Access, Correction, or Deletion
- Any additional details that will help us locate your data
We will verify your identity before processing the request and respond within 45 days. For deletion requests, we will remove your account and associated personal data from our systems, including your email address, profile information, and claim history. Some data may be retained for legal compliance or fraud prevention purposes, in which case we will inform you.
Residents of California, Virginia, Colorado, Connecticut, Texas, and other US states with applicable privacy laws have the right to make these requests under those laws. We honor all requests regardless of your state of residence.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@freebieagent.com
